Signature vs. Thumb-impression: the only apparent yardstick used by banks to measure literacy

Recently, a group of six visually impaired people in Thimphu had gone to the Bank of Bhutan to apply for ATM and M-BoB services. But the bank did not accept their request because they could not sign. This has ignited an interesting discussion within the visually impaired community in Bhutan. I think the banks believe that all those who cannot sign are illiterate and hence, they can be irresponsible and vulnerable to theft and robbery. But not all the visually impaired people are illiterate. Everybody who has studied at Muenselling Institute in Khaling knows how to read and write, at least electronically or in braille. The only problem with them is that many of them do not have signatures just because they cannot sign. As a result, they are denied access to the online banking facilities which otherwise would make their lives much easier.

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